Efficiently Handling Injury Claims
What is a Personal Injury Claim?
The term “Slip and fall” is used for a personal injury case in which a person slips or trips and falls, and is then injured on someone else’s property, or premises. These cases usually fall under an umbrella of cases known as “premises liability” claims.
There is no one method of determining when or if a business owner is legally responsible for a customer’s injuries in a slip and fall accident. Legal guidance offers the following two considerations made in such cases: 1. whether the business/property owner acted carefully so that slipping/tripping was unlikely to happen, and 2. whether the customer was careless in not seeing/avoiding the scenario that caused their fall.
These slip, trip and fall events can have significant financial impact to a business. Claim costs are rising due to litigation and fraud, and soaring medical/rehabilitation costs.
How Businesses Can Mitigate Risks
To help prevent slips, trips, and falls, business owners/managers must understand the causes, identify areas where improvements could be made, and implement action plans to mitigate the risks.
If an incident does occur, the management team must be prepared to mitigate loss by responding quickly, ensuring that employees know the action plan, following up with the injured person after the incident, and determining the initial cause of the event to prevent similar occurrences. It’s also important to keep in mind other responsibilities such as; promoting claim management by reporting claims as soon as possible and notifying the insurance carrier if any fraud is suspected.
CCTV evidence is crucial in helping defend or reduce liability. CCTV footage aids in establishing the facts around a reported incident, such as;
- If the claimant has given an accurate description of how the accident occurred
- If the injury is consistent with the way the accident unfolded
- Whether the incident actually took place
When a Claim is Submitted, What is the Best Way to Handle it?
Being proactive is the best way to handle these claims. Quick and efficient handling of claims is important because it saves legal costs.
With Cloud by Ocucon, businesses are able to proactively handle such claims. This is because Ocucon offers unlimited storage for an unlimited number of cameras, so users can easily obtain footage from any incident.
The amount of surveillance footage an organisation can save has been limited by physical servers and the sheer scale and size of data. Currently, data is typically only stored for 30 days. Uncapped storage of video surveillance data reduces the need to delete archived footage to make space for new incoming footage. The unnecessary deletion of information may later become a vital piece of evidence.
Cloud by Ocucon offers:
- Free, no obligation on-site audit
- Fast and efficient set up and installation
- Unlimited cameras – no limit to the number of cameras that can be supported
- Unlimited locations – access to Cloud platform enables unlimited number of locations
- Managed updates – Ocucon takes care of all software and hardware updates, remotely updating software, resolving potential bugs and replacing and installing hardware on site
- Compatible – The Ocucon portal is compatible with any web browser or computer, without the need for custom software or plug-ins, as well as being compatible with iOS, Android, and Win8 apps
Get in touch today to arrange a demo of Cloud by Ocucon.
